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Welcome!  We’re excited to have you join us for 5 days of API-focused learning, inspiration and networking at the world’s largest API conference & expo.  Discover the Power of the API-Driven Economy at API World 2017!
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Wednesday, September 27 • 11:30am - 11:50am
Contextual Communications: How Your Digital Survival Depends on Delivering Experiences Customers Love (TeleSign feat. Ticketmaster)

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In today’s rapidly evolving digital landscape, business survival is tied to the ability to engage customers in delightful experiences where, when and how they want to be reached. Customers expect more, and the businesses that deliver on those expectations are able to differentiate, grow and survive. In this presentation, TeleSign CEO, Aled Miles, will discuss the importance of contextual communications, share new data on how cloud communications is improving customer satisfaction, and show how Communications APIs are being used by businesses big and small to deliver experiences customers love. Ticketmaster will share their story of using communications APIs to improve the customer experience.

Speakers
avatar for Aled Miles

Aled Miles

TeleSign, TeleSign
Aled Miles is the Chief Executive Officer of TeleSign, overseeing company strategy and team management. Miles joined the company in 2016, leading TeleSign through its $230 million definitive agreement to be acquired by BICS, a Belgian telecommunications company. A 27-year veteran... Read More →


Wednesday September 27, 2017 11:30am - 11:50am
API World: Main Stage